RE: low Saipan sales numbers...
Sorry I've been gone so long -- it was a tough winter healthwise, and I didn't have much energy for gaming.
Anyway, I'm sorry to hear that Kursk and Saipan haven't done well, but if Avalanche isn't selling to retailers anymore (something I hadn't heard about either), then that would explain at least part of it. Distributor orders were a major source of income for AP when I was there, so if those have dried up, I honestly don't know what fumes they're running on.
As for customer service, Lys (and later John) and I did all of that while we were there, so now that we're gone, I'm not surprised that no customer service is happening. I know it's not happening in my case -- I never received my developer's copy of Kursk. I'd love to play the game I put so much hard work into developing, but I'm sure as hell not going to pay for the privilege.
-- Doug
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