avalanche press stuffing me around??

[Shad]

I only buy non-digital PG stuff from third parties for these exact reasons. I've ordered $X00 of stuff directly from AP a few years back and got nothing but pain and delay for the courtesy of dealing with them directly.

They get less margin if you buy from a 3rd party, but then again that additional margin they would get if you bought directly certainly isn't hasn't been spent on customer service training.

I would like to give them my money directly. As an example Dan Verssen is someone I am always happy to pay the premium to, but you gotta make it worthwhile to me, the customer.