*sigh*

[plloyd1010]

1. No.
   
2. D&D dude who died recently
   
3. Made some sick nasty wargames in the 70s (80s?) including the Third World War quadrilogy, though I have played none of them
   

What do they have to do with AP's shameful customer service?

AP's [lack of] customer service is a symptom of a larger, frequently recurring problem. Mike Bennighof has coerced out or otherwise disenchanted the original creative staff. Based on my correspondence with AP, especially when Mike B. responded, he has become the final arbitrator in discussions between himself and others. This has led to a bit of the "I'm right, what's your problem?" attitude. Customer service is also a "you messed up" conduit. It tends to suffer as intellectual control ossifies.

The 3 guys I listed, all took over their companies, discussion ceased, customer service and sales failed, company died. (I did like Frank Chadwick though.)