OBA

[JoeBuckeye]

Name one product you buy that you do not expect the seller to "stand behind" in terms of support when something is wrong.

Games. Board, computer and video. It's a roll of the dice. Now some companies have better reputations than others and others have earned my trust but I don't expect anything after the initial purchase.

How do you think the people who bought Decision Games new version of War in the Pacific feel? $400 for a game kit basically. And no support from DG to fix it.

I think AP's level of customer support is ridiculous and far behind most of the other game companies and Mike B's arrogance can be quiet grating.

When AP first started offering pre-orders I decided I wasn't going to participate because a) they charged when you placed the order and b) they seemed to be on shaky ground then.

I try to buy all my AP stuff from online vendors but that is pretty much impossible with the new stuff now.

I saw they were touting their new faster shipping process and that South Flank was mentioned so I ordered it and received it with a week. Then I find out that there are still people who pre-ordered years ago who still haven't received their copies yet. Horrid way to run a business.

I don't disagree with your view of AP and if they didn't have some decent series, PG, GWAS and SWWAS they would have died off years ago. They are lucky to have them.