OBA - Printable Version +- PG-HQ Forums (https://www.pg-hq.com/comms) +-- Forum: Panzer Grenadier (https://www.pg-hq.com/comms/forumdisplay.php?fid=3) +--- Forum: Panzer Grenadier Rules (https://www.pg-hq.com/comms/forumdisplay.php?fid=9) +--- Thread: OBA (/showthread.php?tid=252) |
RE: OBA - Poor Yorek - 08-28-2012 (08-28-2012, 04:49 AM)campsawyer Wrote: More to the point, unless the rules can generate income for APL, they don't want to even listen. I am not surprised: they don't seem to recognize that perhaps they owe some product support to folk from whom they've already taken payment. RE: OBA - Shad - 08-28-2012 PG-HQ will strategically wait until 4.0 rules are published, then swoop in and release 5.0 rules for slightly less money! RE: OBA - campsawyer - 08-28-2012 (08-28-2012, 08:16 AM)Shad Wrote: PG-HQ will strategically wait until 4.0 rules are published, then swoop in and release 5.0 rules for slightly less money! Hee, hee, hee he said 5.0. RE: OBA - JoeBuckeye - 08-28-2012 (08-28-2012, 05:21 AM)Poor Yorek Wrote:(08-28-2012, 04:49 AM)campsawyer Wrote: More to the point, unless the rules can generate income for APL, they don't want to even listen. Owe is too strong a word. You purchased a product from them. I don't remember there being any mention of future support. That probably fails under the category of "hand holding" from their POV. I believe they would say that the PG Daily Content articles constitute product support. RE: OBA - Poor Yorek - 08-28-2012 (08-28-2012, 09:44 AM)JoeBuckeye Wrote: Owe is too strong a word. You purchased a product from them. I don't remember there being any mention of future support. That probably fails under the category of "hand holding" from their POV. What you believe is that "owe" is too strong a word. Name one product you buy that you do not expect the seller to "stand behind" in terms of support when something is wrong. "Oh, sorry your car or computer isn't operating properly, but we have some nice daily story content about the history of automobiles or computers." I think not. As I have noted in other threads APL's products are in fact defective in many aspects. Were they to deliver a perfect product, then no support would be needed: they do not come close. Otherwise, we shall have to agree to disagree: you may continue to patronize them; I shall not. RE: OBA - JoeBuckeye - 08-29-2012 (08-28-2012, 11:58 AM)Poor Yorek Wrote: Name one product you buy that you do not expect the seller to "stand behind" in terms of support when something is wrong. Games. Board, computer and video. It's a roll of the dice. Now some companies have better reputations than others and others have earned my trust but I don't expect anything after the initial purchase. How do you think the people who bought Decision Games new version of War in the Pacific feel? $400 for a game kit basically. And no support from DG to fix it. I think AP's level of customer support is ridiculous and far behind most of the other game companies and Mike B's arrogance can be quiet grating. When AP first started offering pre-orders I decided I wasn't going to participate because a) they charged when you placed the order and b) they seemed to be on shaky ground then. I try to buy all my AP stuff from online vendors but that is pretty much impossible with the new stuff now. I saw they were touting their new faster shipping process and that South Flank was mentioned so I ordered it and received it with a week. Then I find out that there are still people who pre-ordered years ago who still haven't received their copies yet. Horrid way to run a business. I don't disagree with your view of AP and if they didn't have some decent series, PG, GWAS and SWWAS they would have died off years ago. They are lucky to have them. RE: OBA - JayTownsend - 09-07-2012 (08-27-2012, 04:09 PM)vince hughes Wrote:(08-27-2012, 11:39 AM)JayTownsend Wrote: How come, no one ever believes me? Thanks Vince, because you know the bad Andrew aka Shad likes to pick on me! RE: OBA - Blackcloud6 - 05-14-2014 (08-28-2012, 12:35 AM)Poor Yorek Wrote: I submit that the real "winner" here is the Site. The rules as written were ambiguous (by which I mean they could be read coherently to imply something other than they did), but discussion here lead to consultation with a former APL designer to obtain an effectively official clarification which the Site can incorporate and disseminate. The "loser," - if you will - is APL: who once again show that their lack of standing behind their product requires such means. Late to the party, but none of the above seems to have made it into the Annotated Rules. |