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+--- Thread: *sigh* (/showthread.php?tid=399)
RE: *sigh* - vince hughes - 05-03-2013
(05-03-2013, 02:07 AM)Hugmenot Wrote: I am not suggesting modifying the fleeing rules - they're simple and work well enough - but it's something I have been thinking of tinkering with in my solo plays.
Now then now then, we'll have no more of this bolshy revolutionary talk ! Meh !
RE: *sigh* - upintheattic - 05-16-2013
(11-28-2012, 06:16 PM)Shad Wrote:Quote:Avalanche Press has banned me from all their CSW forums because I complained somewhat harshly about maps for a recently purchased game (Saipan) for which I cannot see the hex grid unless in bright sunshine.
They did say privately I could return the product for a refund but since I have purchased all other PG products I don't like that option. Really wanted the maps replaced with workable ones as it seems I am the only one who complained (unless any other complaints are/were deleted).
Do members have any recourse when companies behave badly?
CSW link
I see AP has learned nothing about customer service even after all the bullshit they've pulled over the years.
![[Image: 800px-Paris_Tuileries_Garden_Facepalm_statue.jpg]](http://upload.wikimedia.org/wikipedia/commons/thumb/3/3b/Paris_Tuileries_Garden_Facepalm_statue.jpg/800px-Paris_Tuileries_Garden_Facepalm_statue.jpg)
I can shed light on this. I saw who posted the original comment on the CSW thread, and I was roundly berated for having dealings with that person while I was at Avalanche. The issue is personal rather than professional, and unfortunately, that's been a problem for Avalanche for a long time. Yes, Avalanche still hasn't figured out that good customer service is 90% of success, but they also need to understand that personal grudges have no place in running a business.
RE: *sigh* - JayTownsend - 05-16-2013
Just wondering but what made you want to dig that up from 11-28-2012?
RE: *sigh* - Shad - 05-16-2013
(05-16-2013, 10:50 AM)JayTownsend Wrote: Just wondering but what made you want to dig that up from 11-28-2012?
I expect he is simply catching up on past discussions that he missed while he was away from the PG Nuthouse.
RE: *sigh* - vince hughes - 05-17-2013
(05-16-2013, 10:50 AM)JayTownsend Wrote: Just wondering but what made you want to dig that up from 11-28-2012?
Be careful Jay ............. You're next !
RE: *sigh* - upintheattic - 05-17-2013
(05-16-2013, 11:21 AM)Shad Wrote:(05-16-2013, 10:50 AM)JayTownsend Wrote: Just wondering but what made you want to dig that up from 11-28-2012?
I expect he is simply catching up on past discussions that he missed while he was away from the PG Nuthouse.
Correct.
RE: *sigh* - andrewla - 06-15-2013
Hi all
I ordered Kursk South Flank, Kursk North Flank and Bomb Alley as part of a large order and paid for them in early 2011. Order ID 174090100
I have never received the last three games despite numerous emails to AP including directly to Mike B. AP do not answer their phone and never responded to any of my voice messages. I know Kursk North Flank is not yet ready but the other two have/were available for many months since 2011.
Does anyone have any better ideas for getting AP to respond?
Regards
Andrew Laing
Regards
Andrew
RE: *sigh* - plloyd1010 - 06-15-2013
Firstly include the order number in subject of any emails.
Post query over on BGG.
If you have Janet's email, use that.
RE: *sigh* - Hugmenot - 06-15-2013
I think Peter meant ConsimWorld, not BGG as Avalanche Press does not post at all in BGG.
The Avalanche Press folder on ConsimWorld is located at the link below. You navigate to it by clicking, Forum, then Game Company Support Forums, and finally Avalanche Press.
http://talk.consimworld.com/WebX/.ee6fed8/23072
RE: *sigh* - plloyd1010 - 06-15-2013
Right, sorry about that. I was distracted by real work.