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RE: low Saipan sales numbers...
The road back for AP will be a rocky one. Many bridges were burnt as is obvious by the comments herein. I am disheartened by those who say that they will *never* consider buying from AP again. The changes that have been made by the company have all been to move away from the problems that people have seen and complained about in the past. So the reward for reforming is to be shunned because of their past?
The easy road existed for Mike and AP. Bail on all those people who preordered and prepaid for product and fade into the woodwork (SPI anyone?). Plenty of business consultants would have suggested that recovery was nearly impossible, especially if the prepaid products were to be delivered. Bankruptcy or sale would have been the clear suggestions. AP didn't take that approach, and they continue to try to deliver on promises made. Whether you like their customer service or not the fact is that AP is delivering product promised and paid for. Most of us have received at least one product (KSF) we never expected to get and have seen others (Lehr, Saipan, and the printed versions of downloads) arrive with promises of more to come.
Complain all you want about unanswered emails or not quite pretty enough counters. That is certainly up to the individual, but I will put my money behind a company that has shown that it will risk everything and take the hardest road in order to make good on promises made years ago and which I and others had virtually given up on. That kind of integrity remains quite rare and is something to celebrate in today's business environment. Yes, it was a lack of integrity that got them to this position but how many times do you hear someone say "I was wrong" and then actually change their behavior? If that isn't something to reward, what is?
No "minor" country left behind...
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